VorlesenSupporting the Appropriation of ERP Systems in SMEs: A Practice-centred Approach
in: Proceedings of the 22nd European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-Practice-centered Computing on the Design of Cooperation Technologies - Doctoral Colloquium Contirbutions
Format: Publikation
Autor: Rutz, P.
Fördermaßnahme: Zukunft der Arbeit: Mittelstand - innovativ und sozial - 2017 bis 2020
Erscheinungsjahr: 2024
Zur VeröffentlichungEnterprise resource planning (ERP) systems are pivotal in industrial settings, yet often underutilised due to users’ inadequate training and understanding. Previous research has shown that this is to a certain extent due to current implementation practices of such systems, which focus on the go-live moment, rather on their continuous use afterwards. This research aims to address this gap by examining the ERPs appropriation process and designing practice-centred systems to facilitate their integration into work practices through facilitated training in SMEs. Drawing on a CSCW and business informatics perspective, this research seeks to bridge a clear gap in the literature through a practice-centred approach.